Terms of Use

Content

(for info on online orders/shipping please scroll down to the Online Store section after reading these terms)

Organic Hawaii LLC (also referred to as “OrganicHawaii” and “OrganicHawaii.org”) is not responsible for content written by contributing authors. The entire contents of this website is based upon the opinions of contributing authors, who retain copyright as marked. The information on this website is not intended to replace a one-on-one relationship with a qualified health care professional and is not intended as medical advice. It is intended as a sharing of knowledge and information in community. Organic Hawaii encourages you to make your own health care decisions based upon your research and in partnership with a qualified health care professional.

The information and content of OrganicHawaii.org such as text, graphics, images, and other material on this site is provided for educational and entertainment purposes only. It is not intended as a substitute for professional advice of any kind. Always seek the advice of your health care professional regarding any health or medical conditions. Organic Hawaii assumes no responsibility for the use or misuse of this material. Your use of this website indicates your agreement to these terms. All trademarks, registered trademarks and service marks mentioned on this site are the property of their respective owners.

Fair Use Notice

The material on this site is provided for educational and informational purposes. It may contain copyrighted material the use of which has not always been specifically authorized by the copyright owner. It is being made available in an effort to advance the understanding of scientific, environmental, economic, social justice and human rights issues etc. It is believed that this constitutes a ‘fair use’ of any such copyrighted material as provided for in section 107 of the US Copyright Law.

In accordance with Title 17 U.S.C. Section 107, the material on this site is distributed without profit to those who have an interest in using the included information for research and educational purposes. If you wish to use copyrighted material from this site for purposes of your own that go beyond ‘fair use’, you must obtain permission from the copyright owner OrganicHawaii, in writing (see below). The information on this site does not constitute legal or technical advice.

Photography, photos, and pictures

Unless otherwise noted, all images, photos, and graphics are COPYRIGHT © P.S. Yushin | OrganicHawaii.org

Written authorization required if printed in any format, for any purpose, except for personal use (i.e. personal photo album, educational). Digital (non-printed) photos are OK to use for personal and non-commercial purposes. News, blogs, and website use must be accompanied by a proper image credit in the title or image description to appear exactly as: Photo: OrganicHawaii.org

OrganicShop | Online Store

Organic Hawaii LLC prides itself in the highest quality products available, excellent customer service, and security. Your payment details are protected by the industry leading PayPal service and the DigiCert, Inc. SSL encryption (HTTPS) certificate. For added security we do not store your payment info.

Disclaimer on health claims

Please note that any health claims regarding products have not been evaluated by the FDA. These products are not intended to diagnose, treat, or cure any disease. The information on this website is not intended to replace a one-on-one relationship with a qualified health care professional and is not intended as medical or professional advice. 

Orders (General)

  • Orders are processed and shipped within 1-4 days after payment is cleared
  • Shipped Monday-Saturday via USPS (FOB origin Big Island, Hawai’i)
  • Tracking number is provided in a separate email confirmation completing your order after the order has shipped

Backorders

  • Backorders are items not currently available, but will become available in the near future
  • Backorders usually take 2-3 weeks to process. After processing, backorders are shipped to you
  • Once a backorder is placed and paid for, you will be notified via email when your item has shipped w/confirmation #

Hawaii orders

Local pickup option (FREE) in Mountain View, Hawaii

If you are on the island Hawaii (Big Island), then local pick up option is available near

  • Road 1 (Uhini Ana) and Rd. E

After payment is cleared please call or text 223-9992 to arrange a pick up time.

Shipping to a Hawaii address

Orders are shipped via USPS after payment is cleared and order is processed (within 1-4 days after payment). It usually takes from 1-2 days business days for your order to arrive. Tracking # is provided in a confirmation email completing your order. Sometimes orders may take longer, depending on Holidays, severe weather, and unforeseen circumstances beyond our control.

U.S. mainland and Canada orders

Orders usually take 3-5 business days after shipment to reach your U.S./Canada destination depending on your state or province). Sometimes orders may take longer, depending on Holidays, severe weather, and unforeseen circumstances beyond our control.

AT THIS TIME WE ARE NOT FULFILLING INTERNATIONAL ORDERS

PLEASE MAKE SURE THAT THE ITEM YOU ORDER IS ALLOWED TO ENTER YOUR COUNTRY. EACH CONTRY HAS DIFFERENT REGULATIONS. USUALLY MOST ITEMS ARE OK. IF THE ITEM IS NOT ALLOWED IT MAY BE DESTROYED BY YOUR COUNTRY’S BORDER CUSTOMS. IT IS YOUR RESPONSIBILITY TO CHECK WITH YOUR CUSTOMS. NO REFUNDS/EXCHANGES WILL BE GIVEN FOR DESTROYED ITEMS. SO, PLEASE CHECK FIRST AND THEN ORDER. THANK YOU.

Please keep in mind – we ship from Hawaii, so if you live across the planet please be patient. 🙂 It may take weeks, depending on your location.

International orders (other than US/Canada) usually take 1-4 weeks after shipment to reach your destination depending on your country. Sometimes orders may take longer, depending on Holidays, severe weather, and unforeseen circumstances beyond our control.

Returns and Exchanges

Full refund (buyer pays return shipping) on unopened/unused seeds or merchandise in original condition within 30 days. Open/used seeds or merchandise are not eligible for refunds.” Please make sure you live in a tropical / subtropical area prior to committing to tropical/subtropical seeds or plants. Some plants and seeds we offer are suitable for mainland growing (usually summertime season, greenhouse, or indoor).

To initiate an eligible return/exchange please contact us within 30 days of placing your order.

Plants and seeds

We cannot guarantee ideal growing conditions in your area, as each area is different. Please make sure that you select a plant that is appropriate for the environment you will be growing it in, so that your chances of success are high!

We do our best to provide growing instructions and plant preferences, so that you can be successful in growing it. If you have questions, don’t hesitate to contact Customer Service.

Wrong/Incorrect orders/Changed mind

Please cancel order ASAP, ideally before it’s shipped and processed. If “changed my mind” order is shipped, buyer pays return shipping on unopened orders. Product must be in original/unused condition and packaging. Refund given only on original item purchase price within 7 days. No shipping refunds for “changed my mind” orders. Contact Customer Support ASAP if you have questions.

Mahalo!